"I would like to take this opportunity to express my appreciation in regards to your excellent customer service that you provided. You provided an emergency service when no one else would. I contacted several others in the plumbing service industry. Most of them didn’t return my call or wouldn’t be able to provide me service for several days. You were prompt, friendly, and performed the work while providing me with a clear explanation on what needed to be done.
Your excellent service is much appreciated."
-Randy Holler